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  • Domain Services
  • Trademark Services
  • Support
Free with every Domain
DNS Servers
DNS Servers
Manage your domain zones, including the ability to add and modify commonly used DNS records such as: MX, A, CNAME.
Email Forwarding
Email Forwarding
Enable this feature to forward the received email messages to an existing email account of your choice.
Web Redirection
Web Redirection
You can redirect your domain to any website you want. Select between a move permanently redirection or a frame forwarding.
 Frequently Asked Questions
General FAQs
How do I register a domain name?

The process is straightforward; you have to:

  1. Search for a domain.
  2. Sign in or create a new account.
  3. Select or enter the domain owner's information.
  4. Select or enter the DNS servers*.
  5. Proceed with payment.

*If you don't have DNS servers, we provide them free of charge. 

Do you provide DNS servers?

Yes, we do. For a domain name to work, it must be associated with at least two DNS servers. If you don't have DNS servers, we provide them free of charge. With our DNS servers, you can set up email forwarding, create web redirection, and manage DNS records.   


What is a DNS server?

You can think of the Domain Name System (DNS) as the phonebook of the Internet. When users type domains such as ‘’ or ‘’ into their browsers, the DNS is in charge of finding the correct IP address for those sites. Browsers then use those IP addresses to communicate directly with the server of origin to display website information. All of this happens because of the DNS servers: they are machines dedicated to answering DNS queries.

Can I redirect web traffic from one domain to another?

Yes, you can, and this option is free of charge. We provide two types of domain redirection: 

  • Move Permanently (Redirect 301): Redirect website visitors to another site and show them the destination address. Such redirection will keep the site's search engine rankings.
  • Frame Forwarding: Redirect website visitors to another site, but do not show them the destination address, so they do not know about the redirection.
Can I create an email forwarding for my new domain?

Yes, you can, and this option is free of charge. By using this feature, you can forward the received email messages to an existing email account of your choice. For each domain, you can set up to 5 email forwardings with no additional cost. 

What payment options do I have?

We accept payments via Credit Card, PayPal, or Bank Transfer. For quick processing of your order, your best options are PayPal and Credit Card.


How long does it take for a domain to be registered?

It depends on the domain extension that needs to be registered. Most of the domain extensions are registered in a couple of minutes, but some of them may take longer as the official registry takes time in processing them. If a domain extension takes more than 24 hours to be registered, this will be informed in the link "Registration Requirements". 

My domain is already registered, what options do I have?

If you need to obtain a domain that has already been registered, we offer a Brokerage Service to help you purchase it from the current owner. Contact us at [email protected] indicating the domain name you are interested in, and we will send you more details of this service and the steps to follow.

What is your discount policy?

We offer the following discounts for registering your domain for five or more years:

  • 5 to 7 years, 3% discount
  • 8 to 9 years, 5% discount
  • 10 years, 7% discount

The discount is automatically applied to your order when you request your domain through our website.


Do you offer domain automatic domain renewal?

Yes, we do. By default, all domain names are set to auto-renew before the expiration date. This option can be disabled in the section "My Domains > Active Domains > DomainToUpdate > Settings". Before auto-renewing your domain, we will send you a reminder about this in case you want to disable this option. 

.IO Domain FAQs
What are the requirements for registering a .OI domain?

There are no requirements for registering a “.oi” domain.

What is the minimum registration term allowed?

The minimum registration term for “.oi” extensions is 1 year.

Do you offer Trustee for this extension?

No, we don’t offer trustee service, please notice though that for this extension there is no residence requirement.

Does this extension support third level domains?

No, it does not support, you can register only domains with “.oi” extension, it is not supported domains like “.com.oi”.

Is there an official whois server for .IO domains?

Yes, it is

What is the contact information of this registry?

The contact information is:


Sponsoring Organisation

IO Top Level Domain Registry

Cable and Wireless

Diego Garcia

British Indian Ocean Territory

Administrative Contact

Internet Administrator

IO Top Level Domain Registry Cable and Wireless

Diego Garcia

British Indian Ocean Territory

Email: [email protected]

Voice: +246 9398

Fax: +246 9398

Technical Contact


ICB Plc.

9 Queens Road

Bournemouth Dorset BH2 6BA

United Kingdom

Email: [email protected]

Fax: +44 1225 580 550

Who is the registry that manages this domain extension?

The authority in charge of managing this extension is “NIC.IO”.

Does .IO support IDN characters?

The .IO Registry is not currently offering IDN characters

What are the minimum and maximum length of characters?

The minimum is 3 and the maximum is 26.

What characters .IO extension supports?

It is possible to register the letters a to z , the numbers 0 to 9 and the hyphen “-“, but it is not possible to register domains that begin or end with a hyphen “-“ or have it located in the third and fourth positions.

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