FAQs for Whois Domain
How do I register a domain name?
The process is straightforward; you have to:
- Search for a domain.
- Sign in or create a new account.
- Select or enter the domain owner's information.
- Select or enter the DNS servers*.
- Proceed with payment.
*If you don't have DNS servers, we provide them free of charge.
Do you provide DNS servers?
Yes, we do. For a domain name to work, it must be associated with at least two DNS servers. If you don't have DNS servers, we provide them free of charge. With our DNS servers, you can set up email forwarding, create web redirection, and manage DNS records.
What is a DNS server?
You can think of the Domain Name System (DNS) as the phonebook of the Internet. When users type domains such as ‘bing.com’ or ‘google.com’ into their browsers, the DNS is in charge of finding the correct IP address for those sites. Browsers then use those IP addresses to communicate directly with the server of origin to display website information. All of this happens because of the DNS servers: they are machines dedicated to answering DNS queries.
Can I redirect web traffic from one domain to another?
Yes, you can, and this option is free of charge. We provide two types of domain redirection:
Move Permanently (Redirect 301): Redirect website visitors to another site and show them the destination address. Such redirection will keep the site's search engine rankings.
Frame Forwarding: Redirect website visitors to another site, but do not show them the destination address, so they do not know about the redirection.
Can I create an email forwarding for my new domain?
Yes, you can, and this option is free of charge. By using this feature, you can forward the received email messages to an existing email account of your choice. For each domain, you can set up to 5 email forwardings with no additional cost.
What payment options do I have?
We accept payments via Credit Card, PayPal, or Bank Transfer. For quick processing of your order, your best options are PayPal and Credit Card.
How long does it take for a domain to be registered?
It depends on the domain extension that needs to be registered. Most of the domain extensions are registered in a couple of minutes, but some of them may take longer as the official registry takes time in processing them. If a domain extension takes more than 24 hours to be registered, this will be informed in the link "Registration Requirements".
My domain is already registered, what options do I have?
If you need to obtain a domain that has already been registered, we offer a Brokerage Service to help you purchase it from the current owner. Contact us at firstname.lastname@example.org indicating the domain name you are interested in, and we will send you more details of this service and the steps to follow.
What is your discount policy?
We offer the following discounts for registering your domain for five or more years:
- 5 to 7 years, 3% discount
- 8 to 9 years, 5% discount
- 10 years, 7% discount
The discount is automatically applied to your order when you request your domain through our website.
Do you offer domain automatic domain renewal?
Yes, we do. By default, all domain names are set to auto-renew before the expiration date. This option can be disabled in the section "My Domains > Active Domains > DomainToUpdate > Settings". Before auto-renewing your domain, we will send you a reminder about this in case you want to disable this option.