FAQs for Whois Domain
How do I register a domain name?
The process is straightforward; you have to:
- Search for a domain.
- Sign in or create a new account.
- Select or enter the domain owner's information.
- Select or enter the DNS servers*.
- Proceed with payment.
*If you don't have DNS servers, we provide them free of charge.
What payment options do I have?
Nominus.com accepts the following methods of payment: Credit cards (VISA, Mastercard, American Express, Discover and Cirrus) and PayPal.
When can I start using my domain name?
As soon as the domain appears as Registered in your account. If it is still in process, you must wait for the notification email before making any changes.
Can I redirect web traffic from one domain to another?
Yes, you can, and this option is free of charge. We provide two types of domain redirection:
-
Move Permanently (Redirect 301): Redirect website visitors to another site and show them the destination address. Such redirection will keep the site's search engine rankings.
-
Frame Forwarding: Redirect website visitors to another site, but do not show them the destination address, so they do not know about the redirection.
Can I create an email forwarding for my new domain?
Yes, you can, and this option is free of charge. By using this feature, you can forward the received email messages to an existing email account of your choice. For each domain, you can set up to 5 email forwardings with no additional cost.
Do you provide DNS servers?
Yes, we do. For a domain name to work, it must be associated with at least two DNS servers. If you don't have DNS servers, we provide them free of charge. With our DNS servers, you can set up email forwarding, create web redirection, and manage DNS records.
How long does it take for a domain to be registered?
It depends on the domain extension that needs to be registered. Most of the domain extensions are registered in a couple of minutes, but some of them may take longer as the official registry takes time in processing them. If a domain extension takes more than 24 hours to be registered, this will be informed in the link "Registration Requirements".
Do you offer domain automatic domain renewal?
Yes, we do. By default, all domain names are set to auto-renew before the expiration date. This option can be disabled in the section "My Domains > Active Domains > DomainToUpdate > Settings". Before auto-renewing your domain, we will send you a reminder about this in case you want to disable this option.
What is your discount policy?
We offer the following discounts for registering your domain for five or more years:
- 5 to 7 years, 3% discount
- 8 to 9 years, 5% discount
- 10 years, 7% discount
The discount is automatically applied to your order when you request your domain through our website.
What is the refund policy?
Once a domain is registered or renewed, no refund can be issued. However, if the registration requires additional information or documentation then we may be able to credit your account. Please contact support@nominus.com for more information.