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.MX Domain Dispute Resolution: A Step-by-Step Guide


In today's digital landscape, where digital real estate is as valuable as physical property, conflicts over domain names are not uncommon. Whether it's a dispute over trademark infringement, cybersquatting, or unauthorized use of intellectual property, finding resolution is crucial for protecting the rights of individuals and businesses, maintaining trust in online transactions, and upholding the integrity of the digital landscape. Resolving these conflicts requires careful consideration of legal rights, established procedures,
In this article we break down the key aspects of settling trademark disputes involving .mx domain names, and how Mexico's dispute resolution policy varies from international policy. Achieving an efficient and satisfactory outcome in .mx domain name conflicts entails understanding the rules, knowing your rights, and safeguarding your brand against any deceptive or unethical practices. It can also mean negotiation or mediation to reach a satisfactory resolution for all parties involved.
To finish, we provide a concise 10-step exploration of the procedures outlined by the Local Dispute Resolution Policy (LDRP), which offers efficient and equitable resolution mechanisms for .mx domain disputes.

What is Domain Conflict Resolution?

Effective dispute resolution mechanisms are necessary to protect the rights of trademark holders and prevent abuse of the domain name system. Similar to other countries, Mexico, provides a framework for resolving such disputes, in which fair treatment is ensured for trademark owners who seek to maintain the integrity of their intellectual property rights. This helps foster trust and confidence in the online marketplace and promotes innovation and creativity by safeguarding the rights of creators and businesses.

In Mexico, effective dispute resolution mechanisms for conflicts over intellectual property rights related to domain names are crucial for several reasons: 

  • Protection of Trademarks: Trademarks play a significant role in branding and distinguishing products or services in the market. Ensuring that domain names do not infringe upon trademarks helps protect the reputation and identity of businesses in Mexico.

  • Business Confidence: Reliable and fair mechanisms for resolving disputes involving domain names enhance confidence among businesses operating online. It assures them that their intellectual property rights are respected and safeguarded, which is essential for fostering a conducive environment for e-commerce and digital entrepreneurship.

  • Legal Compliance: By adhering to international standards and implementing effective dispute resolution mechanisms, Mexico demonstrates its commitment to upholding intellectual property rights. This not only strengthens its legal framework but also enhances its standing in global trade and cooperation.

  • Consumer Protection: Clarity in domain name ownership helps prevent consumer confusion and deception. Resolving disputes promptly and fairly ensures that consumers can trust the authenticity and reliability of websites associated with domain names, thus safeguarding their interests.

  • Economic Growth: A robust intellectual property regime, including effective dispute resolution mechanisms, fosters innovation, creativity, and investment. By protecting the rights of creators and businesses, Mexico can stimulate economic growth and competitiveness in the digital economy.

  • In summary, dispute resolution mechanisms for domain names are essential in Mexico to uphold intellectual property rights, promote business confidence, ensure legal compliance, protect consumers, and drive economic development in the digital age.

How Often do Conflicts Occur?

Regarding the number of domain name conflict cases in Mexico, WIPO data shows that from 2000 to 2020, Mexico has been both a plaintiff and a defendant in a total of 429 and 596 cases, respectively. However, WIPO's Arbitration and Mediation Center recorded a total of 431 cases relating to the .mx domain during the period 2001-2020. All cases were resolved under the LDRP.

The resolutions resulted predominantly in either the transfer or cancellation of the domain. Other outcomes include denial, when the claimant fails to prove their right or legitimate interest, and filing, when either party decides not to proceed or fails to pay fees. Of the 376 resolutions, 97% solely concerned trademarks, while 3% involved trademarks and other rights. The low number of cases involving rights other than trademarks doesn't undermine the positive impact of the LDRP. It allows holders of other intellectual property rights to defend their rights through alternative means.

Figure 1. MX_Domain_Name_Disputes 2010 to 2023.

What is the LDRP?

The LDRP, or Local Dispute Resolution Policy, is a specific set of guidelines established by the Registry .mx to address domain name disputes within the .mx domain space in Mexico. It offers two options for handling disputes: the local LDRP process and resolution through the World Intellectual Property Organization (WIPO). The local LDRP process is designed to provide a streamlined and efficient mechanism for resolving .mx domain disputes within the country, while WIPO resolution extends the dispute resolution process internationally, providing an alternative route for resolving conflicts involving .mx domains. Navigate to the section below "Which is best, UDRP or LDRP?" for more insights.

How is Domain Conflict Resolution Managed in Mexico?

Since 1999, through its Arbitration and Mediation Center, the World Intellectual Property Organization (WIPO) has provided domain name dispute resolution services under the Uniform Domain Name Dispute Resolution Policy (UDRP). The UDRP serves as an international agreement utilized to resolve conflicts between trademarks and domain names on a global scale.

Derived from the UDRP, Mexico has its own dispute policy: the Local Domain Name Dispute Resolution Policy (PLRD), which applies to top-level country code domains (ccTLDs) for .mx domains.

Who handles .MX Domain Conflict Resolution in Mexico?

The Registry .mx is a branch of NIC Mexico, which is the organization responsible for handling the .mx country code top-level domain (ccTLD). It operates under the auspices of the Mexican Internet Association (AMIPCI) and is tasked with ensuring the stability, security, and integrity of the .mx domain namespace. The Registry .mx establishes and enforces policies and regulations governing the registration and use of .mx domain names, including the LDRP for resolving conflicts related to domain ownership. Additionally, it collaborates with Accredited Registrars (accredited to provide management services for .mx domain names) and dispute resolution providers to facilitate domain registration and manage disputes effectively. Overall, the Registry .mx plays a vital role in overseeing the domain name ecosystem in Mexico and promoting the development of the country's digital presence.
In Mexico, every Accredited Registrar is required to initiate a process for Domain Ownership Disputes if there's a disagreement between the Domain Name Registrant and a third-party regarding ownership. The steps involved may vary between Registrars, so it's important to contact the Registrar managing the domain name for specific guidance. Alternatively, the World Intellectual Property Organization (WIPO) is currently designated by the .mx Registry as the authorized provider for dispute resolution services.  The .mx Registry have indicated that they aim to introduce other dispute resolution service providers in the future.

A "Legal" Framework?

It’s worth pointing out that these rules don't fit neatly into the category of laws nor are they international treaties. Instead, they're more like international administrative guidelines, more of private than public nature. Nevertheless, they have shown that their application is effective and efficient in providing alternative solutions to conflicts between domain names and trademarks or other figures in the field of intellectual property.

Who is Eligible to File a Complaint?

A domain name holder may be initiated by any individual or entity who believes their rights are affected by the registration or use of the .mx domain name, when: 

  • The domain name resembles a trademark, trade name, geographical indication, or reserved rights of the claimant.

  • The domain name holder lacks legitimate rights or interests.

  • The domain name was registered or used in bad faith.

The procedure is therefore available to anyone wishing to contest the registration or transfer of ownership of a .mx domain name, and who believes their rights are affected. They must agree to abide by the Dispute Resolution Policy for .mx Domain Names (LDRP) and its corresponding regulations. This process is conducted by the accredited dispute resolution service provider authorized by Registry .mx and overseen by an impartial panel of experts.

Evidence of bad faith registration or use of a domain name includes various circumstances. Firstly, if it's evident that the domain was acquired with the intention of selling, renting, or transferring it to the trademark owner or a competitor for a price higher than its acquisition costs. Secondly, if the domain was registered to prevent the trademark owner from obtaining a corresponding domain, especially if this behavior is habitual. Thirdly, if the domain was registered to disrupt a competitor's business. Lastly, if the domain is intentionally used to attract internet users for commercial gain, causing confusion about the source or affiliation of the website or its content with the trademark owner.

Which is Best, UDRP or LDRP?

As the LDRP is a simple a variation of the UDRP, it's easier to pinpoint differences than similarities. It's also worth noting that these specific differences between the UDRP and its variants aren't exclusive to Mexico but are also present in other countries that have adapted variations of the UDRP.

  • 1. Broad Protection: regarding protected rights, the LDRP clarifies that domain names can conflict not only with trademarks but also with other entities like trade names, geographical indications, and copyright reservations. In contrast, the UDRP applies solely to trademark rights.

  • 2. Proving bad Faith: under the LDRP, one can choose to prove either use or registration, whereas the UDRP requires proof of both. This is significant because cybersquatters often register domain names but keep them inactive, which doesn't necessarily prove bad faith.

  • 3. Language: proceedings under the LDRP are conducted in Spanish (as per the registration agreement), but parties can choose or request another language as per the case. Conversely, under the UDRP, the language is determined by the domain name registration agreement, and changing it requires mutual agreement, which is often not the case.

  • 4. List of Providers: One advantage and difference of the UDRP compared to the LDRP is that the complainant can choose from other providers on the list authorized by ICANN. This isn't possible under the LDRP. This comes in handy when dealing with trademarks registered or protected in multiple countries. It allows for promoting their protection against trademark abuse as domain names across different countries.
  • 5. Legal Gaps: Since Mexico's Federal Law on Industrial Property only considers the unauthorized use of trademarks as an administrative offense, the LDRP fills this gap by extending defense mechanisms to other intellectual property rights.

Overall, the recommended policy for resolving .mx domain name disputes is the LDRP as it extends beyond claims solely related to trademarks, broadening its protection to other registered rights when they clash with .mx domain names and allowing not only trademark holders but also holders of other rights to file a claim.

Furthermore, in proving bad faith, one can opt to prove either registration or use of the domain name, simplifying the burden of proof. This contrasts with the UDRP, where failure to prove both registration and use of bad faith could disadvantage the trademark holder. 

What do I Need to File a Complaint?

Filing a complaint about a .mx domain conflict in Mexico necessitates gathering essential documentation and information to support your claim. This includes details about the domain name in question, evidence demonstrating infringement or misuse, and any relevant legal documents supporting your ownership or rights. Additionally, ensure you have the necessary funds to cover administrative fees associated with the dispute resolution process. Familiarizing yourself with the specific requirements outlined by the resolution provider and adhering to prescribed timelines is crucial for a successful complaint filing. By diligently preparing your complaint and providing comprehensive evidence, you increase the likelihood of achieving a favorable resolution to your domain name dispute.

How Can I Initiate a Dispute in Mexico?

Filing a complaint about a .mx domain conflict in Mexico involves initiating the dispute resolution process through the submission of a resolution request. This includes detailing the nature of the conflict, providing relevant evidence, and paying the required fees. Upon submission, parties must adhere to the procedural guidelines and timelines set forth by the resolution provider. The process aims to ensure fair and efficient resolution of disputes related to .mx domain names, ultimately safeguarding the rights and interests of all involved parties.

To initiate a dispute relating to the .mx domain, we recommend the following:

  • Review the Dispute Resolution Policy: Familiarize yourself with the Dispute Resolution Policy (LDRP) for .mx domain names. This policy outlines the procedures for resolving disputes related to domain name ownership specifically within the Mexican jurisdiction. Contact Your Registrar: Reach out to the accredited registrar responsible for managing your .mx domain name. They can provide guidance on initiating the dispute resolution process and will likely require you to submit documentation or evidence.

  • Initiate the Dispute Resolution Process: If you and the current domain name holder cannot reach an agreement through mediation, you may need to initiate formal arbitration via the dispute resolution process outlined in the LDRP. This typically involves submitting a complaint to the authorized dispute resolution provider in Mexico, which is has been accredited by the Registry .mx.

  • Follow the Provider's Procedures: Once you've submitted your complaint, follow the procedures outlined by the dispute resolution provider in Mexico. This may include providing additional evidence, responding to inquiries, and participating in mediation or arbitration proceedings conducted within Mexico's legal framework. See the 10-step guide below to check each stage of the process.

  • Await the Decision: The dispute resolution provider in Mexico will review the evidence presented by both parties and render a decision based on the merits of the case. Be prepared to wait for the outcome of the process.

  • Implement the Decision: If the decision is in your favor, the domain name may be transferred to your ownership or otherwise resolved according to the provider's decision. If not, you may need to explore further legal options within the Mexican legal system.

 Again, consulting legal counsel familiar with domain name disputes and Mexican law is advisable to ensure you understand your rights and obligations throughout the process.

Key Takeaways

  • Ease and Efficiency. When it comes to sorting out domain name disputes, going through the courts can be slow and expensive. So, unlike traditional legal avenues, the LDRP provides a specialized framework tailored specifically for domain-related conflicts, which is handled 100% online offering a quicker and more cost-effective alternative.

  • Fair and Equitable: With its emphasis on impartiality and expert adjudication, the LDRP offers a level playing field for all parties involved, facilitating fair and equitable resolutions offering a get a resolution in just a couple of months. Plus, your domain isn't just snatched away during the process, which provides some relief. 

  • Broad Protection: The LDRP isn't limited to just trademarks; it covers a range of other rights such as trade announcements, denominations of origin, and reserved rights related to intellectual property.

  • Plugging Legal Gaps: given that domain names aren't as regulated as trademarks, under Mexican law, this opens the door for cyber-squatting, where people snatch up domain names to profit off others' trademarks. That's where the LDRP comes in to regulate and reduce this kind of cyber mischief.


  • Costs and Accessibility: of course, not everyone can afford to defend their rights, so therein lies a challenge in figuring out how to make it more accessible and affordable for everyone.

  • Too Many Rules?  As you can see, the steps for resolving disputes are pretty straightforward, which is beneficial. However, there are quite a lot of rules to follow, which is why it’s important to familiarize yourself with the Dispute Resolution Policy on the Registry .mx website. 

  • Publicizing Conflicts: One area that could be enhanced in Mexico is to introduce a stage for publicizing conflicts before a decision is made. Giving outsiders a chance to weigh in could make the process even fairer and discourage domain name hijacking.

Navigating the complexities of online domains can be challenging, especially when conflicts arise over trademarks and other intellectual property rights. However, the Dispute Resolution Policy on Domain Names (.mx) offers a streamlined solution for resolving such disputes efficiently and fairly. Covering a range of rights beyond just trademarks, including trade announcements and denominations of origin, the LDRP provides a clear framework for resolving conflicts and protecting the interests of all parties involved. By understanding the policy's procedures and leveraging its mechanisms, businesses and individuals can effectively address domain-related disputes and maintain a secure online presence.

How to File a .MX Domain Name Complaint: Our 10-Step Guide

Stage 1: Submission of Resolution Request.

The process begins with the submission of a resolution request, which is verified for compliance. The domain name registrar is informed to block the domain if necessary.
Duration: No fixed duration

Stage 2: Correction of Deficient Requests

If the request is incomplete, time is given for correction.
Duration: 5 days

Stage 3: Initial Payment of Administrative Fees

Payment of fees is required to proceed. Initial payment is for administrative fees.
Duration: 7 days

Stage 4: Reminder for Fee Payment

A reminder is sent for fee payment. Failure to pay results in withdrawal of the request.
Duration: 7 days

Stage 5: Copies Sent to Parties

If requirements are met and fees paid, copies are sent to the domain name holder and other involved parties.
Duration: 3 days

Stage 6: Response Period

The domain name holder must address specific statements and allegations, providing compelling reasons for retaining registration.
Duration: 20 days

Stage 7: Expert(s) Appointment

An expert or panel of experts is appointed by one or both parties or by the provider if not done by the parties.
Duration: 5 days

Stage 8: Closure of Procedure.

The procedure is formally closed.
Duration: 10 days

Stage 9: Expert Resolution

The expert(s) provide their resolution within the designated time frame.
Duration: 7 days

Stage 10: Communication of Resolution

The provider communicates the resolution to all parties and the domain registrar for execution. While no specific timeline is provided in the LDRP, a period of 10 days is allocated by the UDRP.
Duration: 10 days for execution 

Considering the time for each stage, resolution of the conflict should ideally take 52 to 64 days, roughly two to three months, for .MX domain disputes.